Terms & conditions

Please read these terms and conditions carefully before using Our Service.

By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern the relationship between you and Relo London in relation to this website.

If you do not agree with any part of these terms and conditions, please refrain from using our website.

The term ‘Relo London,’ ‘us,’ or ‘we’ refers to the owner of the website, with registered office at 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF. Our company registration number is 14572057, registered in England. The term ‘you’ refers to the user or viewer of our website.

Your use of this website is subject to the following terms of use:

• The content of the pages on this website is for general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, and we shall not be liable. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
• This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of linked website(s).
• Your use of this website and any dispute arising out of such use is subject to the laws of England, Northern Ireland, Scotland, and Wales.

Express services

Tenancy Agreement Review service:
Please note that this service does not constitute legal advice. If you are unsure, always consult a solicitor. We aim to provide the review within 24 working hours of receiving the tenancy agreement document, Monday to Friday. If you send us your tenancy agreement on a Friday, we will respond on the following Monday. This service is limited to tenancy agreements for properties in the United Kingdom.

Council Tax registration service:
Please note that we cannot be held responsible for any false information given to the Council or any late registration if you have already moved into your home. You can expect to hear back from us within 24 working hours of receiving your answers to the questionnaire, Monday to Friday. If you send us your responses on a Friday, we will respond on the following Monday.

Electoral roll eligibility verification and registration:
Please note that we are not responsible for any false or incorrect information given to us. We can only register persons who are eligible for registration on the Electoral Roll. If a person is not eligible, we will inform you and explain why. This service is limited to the members of one household, meaning those living at the same home address in the UK. You can expect to hear back from us within 24 working hours of receiving your answers to the questionnaire, Monday to Friday. If you send us your responses on a Friday, we will respond on the following Monday.

TV Licence registration or exemption:
Please note that we are not responsible for any false or incorrect information given to us. This service is limited to one check for one address. You can expect to hear back from us within 24 working hours of receiving your answers to the questionnaire, Monday to Friday. If you send us your responses on a Friday, we will respond on the following Monday.